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MUC: W-LAN as it shouldn't be.

I'm now sitting at Munich airport, using Vodafone's hot-spot here. 30 minutes Internet access cost me about 4 Euros (1,300 Star Alliance miles would have been the alternative -- quite a price tag) -- and several minutes for figuring out how to deal with the billing system that Vodafone put in place here. The system works by submitting credit card information through a web form, and then receiving a PIN through SMS on a mobile phone.

For the customer, this system brings a large number of disadvantages over an open WLAN network; also, it's unaccessible for anyone but subscribers of a few domestic mobile phone operators. What's so difficult about providing free and open WLAN access as a commodity that just works when you neeed it?

Later: It fits into the picture that the e-mail receipt arrives two days later and consists of a PDF file that's tagged as plain text.

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Comments (1)

vb:
It's that no one would make any money out of that. But yes, at least they could find a better billing system... (the one based on prepaid cards that we had in Rome, even if it forced us to make four clicks every time we would connect to the network - so it sucked for non-temporary usage - was much better from this point of view).

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